Refund and Returns Policy

Refund Policy

Thank you for shopping with us! We’re committed to providing you with high-quality sewing patterns and clothes. Please note that we do not offer returns or exchanges, but we do offer refunds under certain circumstances.

Damaged or Defective Items

If your item arrives damaged or defective, please contact our customer support team at support@indiseam.com within 48 hours of receiving your package. Please provide photos of the damaged or defective item and packaging. We’ll work with you to replace the item or issue a refund.

Incorrect Items

If you receive an incorrect item, please contact our customer support team at support@indiseam.com within 48 hours of receiving your package. We’ll work with you to replace the item or issue a refund.

Refunds

If you are approved for a refund, please allow 3-5 business days for the refund to be processed and reflected on your original method of payment.

Thank you for shopping with us! If you have any questions about our refund policy, please don’t hesitate to contact us.

Shipping Policy

Thank you for shopping with us! We’re excited to help you find the perfect sewing patterns and clothes. Below, you’ll find information on our shipping options and policies.

Shipping Options

We offer the following shipping options for domestic and international orders:

Standard Shipping: 7-14 business days
Expedited Shipping: 3-5 business days
Please note that delivery times may vary depending on the destination, customs delays, and other factors beyond our control.

Shipping Costs

Shipping costs will vary depending on the weight and destination of your order. You’ll be able to see the shipping cost at checkout before you complete your purchase.

Tracking Your Order

We provide package tracking for all orders so you can follow your package from the moment it ships until it arrives at your door. You’ll receive a tracking number via email as soon as your order ships.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to additional fees, taxes, and customs charges. Delivery times may also be longer than domestic orders due to customs clearance.

Customer Support

If you have any questions or concerns about your order, please contact our customer support team at support@indiseam.com, We’re here to help!

Delays

If there are any delays with shipping or delivery, we’ll communicate this with you as soon as possible. We’ll provide regular updates on the status of your order and let you know when you can expect your package to arrive.

Thank you for shopping with us! If you have any questions about our shipping policy, please don’t hesitate to contact us.